Effective as of May 30, 2023

Terms of Service

Terms of Service

Terms of Service

Welcome to Hopted! These terms of service govern your use of our products. References to our products in this terms of service refer to all of our products and services, including our apps, websites, and software.

In addition to these terms, we publish a Privacy Policy that describes how we process, collect, use, and protect your information.

Welcome to Hopted! These terms of service govern your use of our products. References to our products in this terms of service refer to all of our products and services, including our apps, websites, and software.

In addition to these terms, we publish a Privacy Policy that describes how we process, collect, use, and protect your information.

Welcome to Hopted! These terms of service govern your use of our products. References to our products in this terms of service refer to all of our products and services, including our apps, websites, and software.

In addition to these terms, we publish a Privacy Policy that describes how we process, collect, use, and protect your information.

Business model

Business model

Business model

We offer limited free and paid products. We don't sell your data.

We offer limited free and paid products. We don't sell your data.

We offer limited free and paid products. We don't sell your data.

Who we are

Who we are

Who we are

Hopted products are provided by Hopted, LLC., maintaining a European branch at A. Deglava 126-147, Riga, LV-1082.

Hopted products are provided by Hopted, LLC., maintaining a European branch at A. Deglava 126-147, Riga, LV-1082.

Hopted products are provided by Hopted, LLC., maintaining a European branch at A. Deglava 126-147, Riga, LV-1082.

Paid accounts

Paid accounts

Paid accounts

Billing: You can upgrade your account to access paid features, which would turn your account into a paid account. When you do that, we’ll automatically bill at the end of each month until cancellation. You are responsible for all applicable taxes, and we’ll charge tax when required. Some countries have mandatory local laws regarding your cancellation rights, and this paragraph doesn’t override these laws.

Refunds: You may cancel a paid Hopted account at any time. Since the payment is for the service used, there are no refunds per se.

Free trials: Hopted may offer a free trial membership in the form of free insight credits. Typically, we will only offer one free trial per user.

Changes: We may change the fees in effect but will give you advance notice before those changes take effect. Any change in prices will apply to your next billing cycle.

Billing: You can upgrade your account to access paid features, which would turn your account into a paid account. When you do that, we’ll automatically bill at the end of each month until cancellation. You are responsible for all applicable taxes, and we’ll charge tax when required. Some countries have mandatory local laws regarding your cancellation rights, and this paragraph doesn’t override these laws.

Refunds: You may cancel a paid Hopted account at any time. Since the payment is for the service used, there are no refunds per se.

Free trials: Hopted may offer a free trial membership in the form of free insight credits. Typically, we will only offer one free trial per user.

Changes: We may change the fees in effect but will give you advance notice before those changes take effect. Any change in prices will apply to your next billing cycle.

Billing: You can upgrade your account to access paid features, which would turn your account into a paid account. When you do that, we’ll automatically bill at the end of each month until cancellation. You are responsible for all applicable taxes, and we’ll charge tax when required. Some countries have mandatory local laws regarding your cancellation rights, and this paragraph doesn’t override these laws.

Refunds: You may cancel a paid Hopted account at any time. Since the payment is for the service used, there are no refunds per se.

Free trials: Hopted may offer a free trial membership in the form of free insight credits. Typically, we will only offer one free trial per user.

Changes: We may change the fees in effect but will give you advance notice before those changes take effect. Any change in prices will apply to your next billing cycle.

Your Ownership of Your Data and the Limited Permissions You Give Us

Your Ownership of Your Data and the Limited Permissions You Give Us

Your Ownership of Your Data and the Limited Permissions You Give Us

User Content refers to the text and documents you enter, upload, and transmit when you use our products.

You own your User Content; Hopted doesn’t own it. To provide our products to you, we need your permission (in legal language, a license) to use your User Content.

You grant us a license to your User Content for the limited purposes of:

  • Operating, providing, improving, troubleshooting, and debugging our products (for example, your acceptance or rejection of suggestions may help train our suggestion engine);

  • Protecting our products (for example, to analyze patterns in usage to prevent abuse);

  • Customizing our products (for example, to create personalized suggestions for you);

  • Developing new products or features (for example, creating our tone detector); and

  • Using information you upload or provide to us (such as your name) to encourage other people in your organization to join your Hopted team account.


The license you give us is only for the above purposes. That means we will not, for example, sell or license your User Content to third-party data brokers.

The license you grant us is:

  • Worldwide (so you can access your User Content from anywhere in the world);

  • Non-exclusive (meaning you own your User Content and can also license it to other people or companies);

  • Royalty-free (meaning we don’t pay you for it); and

  • For as long as intellectual property laws protect your User Content.


The license you give us allows us to—solely for the purposes outlined above—store, reproduce, use, publish, and publicly display (to show your User Content to you), modify, and create derivative works of (such as providing writing suggestions and autocorrecting words) your User Content. The license you give us also permits our service providers to assist us in doing this. 

Hopted does not own, control, verify, or endorse User Content. You are responsible for all of your User Content. That means you should back up all your User Content and not do anything illegal or harmful with it (including violate any intellectual property or trade secret laws).

Generated Content. You may use Hopted to submit inputs and receive generated outputs. When you use Hopted, the inputs and outputs are your User Data. You are responsible for your User Data and will not use Hopted in a way that infringes, violates, or misappropriates any of our rights or the rights of any third party. You acknowledge that due to the nature of machine learning and the technology powering Hopted, outputs may not be unique and Hopted may generate the same or similar output for third parties.

Usage Restrictions. You may not use Hopted:

  • To develop foundation or large language models that compete with Hopted; 

  • To mislead any third party that any output from Hopted was solely human generated;

  • In a manner that violates these terms, Hopted documentation, usage guidelines, or our Privacy policy.

User Content refers to the text and documents you enter, upload, and transmit when you use our products.

You own your User Content; Hopted doesn’t own it. To provide our products to you, we need your permission (in legal language, a license) to use your User Content.

You grant us a license to your User Content for the limited purposes of:

  • Operating, providing, improving, troubleshooting, and debugging our products (for example, your acceptance or rejection of suggestions may help train our suggestion engine);

  • Protecting our products (for example, to analyze patterns in usage to prevent abuse);

  • Customizing our products (for example, to create personalized suggestions for you);

  • Developing new products or features (for example, creating our tone detector); and

  • Using information you upload or provide to us (such as your name) to encourage other people in your organization to join your Hopted team account.


The license you give us is only for the above purposes. That means we will not, for example, sell or license your User Content to third-party data brokers.

The license you grant us is:

  • Worldwide (so you can access your User Content from anywhere in the world);

  • Non-exclusive (meaning you own your User Content and can also license it to other people or companies);

  • Royalty-free (meaning we don’t pay you for it); and

  • For as long as intellectual property laws protect your User Content.


The license you give us allows us to—solely for the purposes outlined above—store, reproduce, use, publish, and publicly display (to show your User Content to you), modify, and create derivative works of (such as providing writing suggestions and autocorrecting words) your User Content. The license you give us also permits our service providers to assist us in doing this. 

Hopted does not own, control, verify, or endorse User Content. You are responsible for all of your User Content. That means you should back up all your User Content and not do anything illegal or harmful with it (including violate any intellectual property or trade secret laws).

Generated Content. You may use Hopted to submit inputs and receive generated outputs. When you use Hopted, the inputs and outputs are your User Data. You are responsible for your User Data and will not use Hopted in a way that infringes, violates, or misappropriates any of our rights or the rights of any third party. You acknowledge that due to the nature of machine learning and the technology powering Hopted, outputs may not be unique and Hopted may generate the same or similar output for third parties.

Usage Restrictions. You may not use Hopted:

  • To develop foundation or large language models that compete with Hopted; 

  • To mislead any third party that any output from Hopted was solely human generated;

  • In a manner that violates these terms, Hopted documentation, usage guidelines, or our Privacy policy.

User Content refers to the text and documents you enter, upload, and transmit when you use our products.

You own your User Content; Hopted doesn’t own it. To provide our products to you, we need your permission (in legal language, a license) to use your User Content.

You grant us a license to your User Content for the limited purposes of:

  • Operating, providing, improving, troubleshooting, and debugging our products (for example, your acceptance or rejection of suggestions may help train our suggestion engine);

  • Protecting our products (for example, to analyze patterns in usage to prevent abuse);

  • Customizing our products (for example, to create personalized suggestions for you);

  • Developing new products or features (for example, creating our tone detector); and

  • Using information you upload or provide to us (such as your name) to encourage other people in your organization to join your Hopted team account.


The license you give us is only for the above purposes. That means we will not, for example, sell or license your User Content to third-party data brokers.

The license you grant us is:

  • Worldwide (so you can access your User Content from anywhere in the world);

  • Non-exclusive (meaning you own your User Content and can also license it to other people or companies);

  • Royalty-free (meaning we don’t pay you for it); and

  • For as long as intellectual property laws protect your User Content.


The license you give us allows us to—solely for the purposes outlined above—store, reproduce, use, publish, and publicly display (to show your User Content to you), modify, and create derivative works of (such as providing writing suggestions and autocorrecting words) your User Content. The license you give us also permits our service providers to assist us in doing this. 

Hopted does not own, control, verify, or endorse User Content. You are responsible for all of your User Content. That means you should back up all your User Content and not do anything illegal or harmful with it (including violate any intellectual property or trade secret laws).

Generated Content. You may use Hopted to submit inputs and receive generated outputs. When you use Hopted, the inputs and outputs are your User Data. You are responsible for your User Data and will not use Hopted in a way that infringes, violates, or misappropriates any of our rights or the rights of any third party. You acknowledge that due to the nature of machine learning and the technology powering Hopted, outputs may not be unique and Hopted may generate the same or similar output for third parties.

Usage Restrictions. You may not use Hopted:

  • To develop foundation or large language models that compete with Hopted; 

  • To mislead any third party that any output from Hopted was solely human generated;

  • In a manner that violates these terms, Hopted documentation, usage guidelines, or our Privacy policy.

Our Intellectual Property Rights and License to You

Our Intellectual Property Rights and License to You

Our Intellectual Property Rights and License to You

Our products are protected by copyright, trademark, and other laws. Except for this limited license, we reserve all right, title, and interest in our products, trademarks, logos, and other brand features. We welcome feedback, but you agree that we can use that feedback without restriction or any obligation to you.

Our products are protected by copyright, trademark, and other laws. Except for this limited license, we reserve all right, title, and interest in our products, trademarks, logos, and other brand features. We welcome feedback, but you agree that we can use that feedback without restriction or any obligation to you.

Our products are protected by copyright, trademark, and other laws. Except for this limited license, we reserve all right, title, and interest in our products, trademarks, logos, and other brand features. We welcome feedback, but you agree that we can use that feedback without restriction or any obligation to you.

Termination

Termination

Termination

We reserve the right to suspend or terminate your access to our products with notice to you if:

(a) you have breached these terms,
(b) you use the products in a manner that would cause a real risk of harm or loss to other Hopted users or us, or
(c) you don’t have a paid account and haven’t accessed our products for 12 consecutive months.

Before suspending or terminating your account, we’ll (1) provide you with reasonable advance notice via the email address associated with your account so you can try to remedy the activity that prompted us to contact you and (2) allow you to export your documents from our products. If you fail to take the steps we ask of you after such notice, we’ll terminate or suspend your access to our products.

We won’t provide notice before termination where we believe that:

(a) you’re in material breach of these terms,
(b) doing so would cause us legal liability or compromise our ability to provide our products to our other users, or
(c) the law prohibits us from providing notice.

When this agreement terminates for any reason, all the sections one would expect to survive will survive, including, but not limited to, “Warranty Disclaimers,” “Limitation of Liability,” “Resolving Disputes,” “Miscellaneous Legal Terms,” “Our Intellectual Property Rights and License,” and “Paid Accounts.” The termination of this agreement doesn’t affect any amounts owed before that termination. 

We reserve the right to suspend or terminate your access to our products with notice to you if:

(a) you have breached these terms,
(b) you use the products in a manner that would cause a real risk of harm or loss to other Hopted users or us, or
(c) you don’t have a paid account and haven’t accessed our products for 12 consecutive months.

Before suspending or terminating your account, we’ll (1) provide you with reasonable advance notice via the email address associated with your account so you can try to remedy the activity that prompted us to contact you and (2) allow you to export your documents from our products. If you fail to take the steps we ask of you after such notice, we’ll terminate or suspend your access to our products.

We won’t provide notice before termination where we believe that:

(a) you’re in material breach of these terms,
(b) doing so would cause us legal liability or compromise our ability to provide our products to our other users, or
(c) the law prohibits us from providing notice.

When this agreement terminates for any reason, all the sections one would expect to survive will survive, including, but not limited to, “Warranty Disclaimers,” “Limitation of Liability,” “Resolving Disputes,” “Miscellaneous Legal Terms,” “Our Intellectual Property Rights and License,” and “Paid Accounts.” The termination of this agreement doesn’t affect any amounts owed before that termination. 

We reserve the right to suspend or terminate your access to our products with notice to you if:

(a) you have breached these terms,
(b) you use the products in a manner that would cause a real risk of harm or loss to other Hopted users or us, or
(c) you don’t have a paid account and haven’t accessed our products for 12 consecutive months.

Before suspending or terminating your account, we’ll (1) provide you with reasonable advance notice via the email address associated with your account so you can try to remedy the activity that prompted us to contact you and (2) allow you to export your documents from our products. If you fail to take the steps we ask of you after such notice, we’ll terminate or suspend your access to our products.

We won’t provide notice before termination where we believe that:

(a) you’re in material breach of these terms,
(b) doing so would cause us legal liability or compromise our ability to provide our products to our other users, or
(c) the law prohibits us from providing notice.

When this agreement terminates for any reason, all the sections one would expect to survive will survive, including, but not limited to, “Warranty Disclaimers,” “Limitation of Liability,” “Resolving Disputes,” “Miscellaneous Legal Terms,” “Our Intellectual Property Rights and License,” and “Paid Accounts.” The termination of this agreement doesn’t affect any amounts owed before that termination. 

Discontinuation and Modification of Products

Discontinuation and Modification of Products

Discontinuation and Modification of Products

We are continually changing and improving our products, and we may add or remove features or functionality. If we discontinue a product, where reasonably possible we will give you reasonable advance notice and a chance to download your stored User Content.

We are continually changing and improving our products, and we may add or remove features or functionality. If we discontinue a product, where reasonably possible we will give you reasonable advance notice and a chance to download your stored User Content.

We are continually changing and improving our products, and we may add or remove features or functionality. If we discontinue a product, where reasonably possible we will give you reasonable advance notice and a chance to download your stored User Content.

Open Source Software, Reverse Engineering, and Automatic Updates

Open Source Software, Reverse Engineering, and Automatic Updates

Open Source Software, Reverse Engineering, and Automatic Updates

To the extent any component of our Software may be offered under open-source license terms that we make available to you. The provisions of open-source licenses may expressly override some of these terms. 

Unless the following restrictions are prohibited by law, you agree not to reverse engineer or decompile our products, attempt to do so, or assist anyone in doing so. Our products may update themselves automatically to ensure you’re using the latest version.

To the extent any component of our Software may be offered under open-source license terms that we make available to you. The provisions of open-source licenses may expressly override some of these terms. 

Unless the following restrictions are prohibited by law, you agree not to reverse engineer or decompile our products, attempt to do so, or assist anyone in doing so. Our products may update themselves automatically to ensure you’re using the latest version.

To the extent any component of our Software may be offered under open-source license terms that we make available to you. The provisions of open-source licenses may expressly override some of these terms. 

Unless the following restrictions are prohibited by law, you agree not to reverse engineer or decompile our products, attempt to do so, or assist anyone in doing so. Our products may update themselves automatically to ensure you’re using the latest version.

Third-Party Websites

Third-Party Websites

Third-Party Websites

Any links to third-party websites or apps are provided for your convenience only and are subject to the third party’s terms. Hopted isn’t responsible or liable for those websites, products, or services.

Any links to third-party websites or apps are provided for your convenience only and are subject to the third party’s terms. Hopted isn’t responsible or liable for those websites, products, or services.

Any links to third-party websites or apps are provided for your convenience only and are subject to the third party’s terms. Hopted isn’t responsible or liable for those websites, products, or services.

Beta Products

Beta Products

Beta Products

We may release products and features that we are still testing and evaluating. We will mark these products with the words “beta,” “preview,” “limited preview,” “early access,” or “evaluation” (or with words or phrases with similar meanings). If you decide to use them, please remember that they may not be as reliable or as thoroughly tested as our other products. To improve and evaluate these products, we will log and analyze information about how you use and interact with them.

We may release products and features that we are still testing and evaluating. We will mark these products with the words “beta,” “preview,” “limited preview,” “early access,” or “evaluation” (or with words or phrases with similar meanings). If you decide to use them, please remember that they may not be as reliable or as thoroughly tested as our other products. To improve and evaluate these products, we will log and analyze information about how you use and interact with them.

We may release products and features that we are still testing and evaluating. We will mark these products with the words “beta,” “preview,” “limited preview,” “early access,” or “evaluation” (or with words or phrases with similar meanings). If you decide to use them, please remember that they may not be as reliable or as thoroughly tested as our other products. To improve and evaluate these products, we will log and analyze information about how you use and interact with them.

Miscellaneous Legal Terms

Miscellaneous Legal Terms

Miscellaneous Legal Terms

Entire Agreement

These terms make up the entire agreement between you and Hopted LLC, regarding your use of our products. They supersede any prior agreements.

Waiver, Severability, and Assignment

Hopted's failure to enforce a provision is not a waiver of its right to do so later. If a provision (other than the “NO CLASS ACTIONS” paragraph) is unenforceable, the remaining provisions will remain in full effect, and an enforceable term will be substituted to reflect our intent as closely as possible. You may not assign any of your rights or obligations under these terms, and any such attempt will be void. Hopted may assign its rights to any of its affiliates or subsidiaries or any successor in the interest of any business associated with the products.

Modifications to These Terms

From time to time, we may revise these terms to, for example, reflect changes to the law, new regulations, and changes to our products.

If an update significantly negatively affects your use of our products or your legal rights as a user of our products, we’ll notify you before the update’s effective date by sending an email to the email address associated with your account or via an in-product notification. We will give you at least 30 days after that notice before the update takes effect. 

We may also update these terms in ways that won’t significantly negatively affect your rights. For example, we may change the feature or product names or change the email address you can use to contact us. In those cases, we will post the change to our website and link to the previous version. 

If you don’t agree to the updates we make, you must cancel your account before they become effective. Where required, we’ll offer you a prorated refund based on the amounts you have prepaid for our products and your account cancellation date. By using or accessing the products after the updates come into effect, you agree to be bound by the revised terms.

Entire Agreement

These terms make up the entire agreement between you and Hopted LLC, regarding your use of our products. They supersede any prior agreements.

Waiver, Severability, and Assignment

Hopted's failure to enforce a provision is not a waiver of its right to do so later. If a provision (other than the “NO CLASS ACTIONS” paragraph) is unenforceable, the remaining provisions will remain in full effect, and an enforceable term will be substituted to reflect our intent as closely as possible. You may not assign any of your rights or obligations under these terms, and any such attempt will be void. Hopted may assign its rights to any of its affiliates or subsidiaries or any successor in the interest of any business associated with the products.

Modifications to These Terms

From time to time, we may revise these terms to, for example, reflect changes to the law, new regulations, and changes to our products.

If an update significantly negatively affects your use of our products or your legal rights as a user of our products, we’ll notify you before the update’s effective date by sending an email to the email address associated with your account or via an in-product notification. We will give you at least 30 days after that notice before the update takes effect. 

We may also update these terms in ways that won’t significantly negatively affect your rights. For example, we may change the feature or product names or change the email address you can use to contact us. In those cases, we will post the change to our website and link to the previous version. 

If you don’t agree to the updates we make, you must cancel your account before they become effective. Where required, we’ll offer you a prorated refund based on the amounts you have prepaid for our products and your account cancellation date. By using or accessing the products after the updates come into effect, you agree to be bound by the revised terms.

Entire Agreement

These terms make up the entire agreement between you and Hopted LLC, regarding your use of our products. They supersede any prior agreements.

Waiver, Severability, and Assignment

Hopted's failure to enforce a provision is not a waiver of its right to do so later. If a provision (other than the “NO CLASS ACTIONS” paragraph) is unenforceable, the remaining provisions will remain in full effect, and an enforceable term will be substituted to reflect our intent as closely as possible. You may not assign any of your rights or obligations under these terms, and any such attempt will be void. Hopted may assign its rights to any of its affiliates or subsidiaries or any successor in the interest of any business associated with the products.

Modifications to These Terms

From time to time, we may revise these terms to, for example, reflect changes to the law, new regulations, and changes to our products.

If an update significantly negatively affects your use of our products or your legal rights as a user of our products, we’ll notify you before the update’s effective date by sending an email to the email address associated with your account or via an in-product notification. We will give you at least 30 days after that notice before the update takes effect. 

We may also update these terms in ways that won’t significantly negatively affect your rights. For example, we may change the feature or product names or change the email address you can use to contact us. In those cases, we will post the change to our website and link to the previous version. 

If you don’t agree to the updates we make, you must cancel your account before they become effective. Where required, we’ll offer you a prorated refund based on the amounts you have prepaid for our products and your account cancellation date. By using or accessing the products after the updates come into effect, you agree to be bound by the revised terms.